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Response triage — forms

The distinct forms record for Response triage. This page is proposal-only.

Status: proposedLifecycle: candidate

Record status

Record ID
job:wick:response-triage
Parent lifecycle
candidate
Page lane
package
Lane lifecycle
proposed
Owner
Wick
Owner role
World posts and outreach agent
Owner status
HELD
Qualification result
NOT RUN · held for evidence and human review

Working browser surface: Agent jobs — builder overview — Inspect the package and stage a local project. This route is local-only; provider, credential, database, customer, publication, deployment, and production effects remain held.

Proposed form sections

Each section is a candidate schema for inspectable records. Required-field presence does not establish factual truth.

Request context

Identify the response, source context, and intended channel without assuming external access.

  • request title
  • requesting person or agent
  • received timestamp
  • channel or route label
  • source locator
  • source SHA-256 if available
  • source lock state
  • requested outcome

Account and relationship context

Capture only verified account and relationship facts needed for triage.

  • account name
  • account dossier record ID
  • contact name and role
  • contact history record ID
  • verified relationship facts
  • unknown or conflicting facts
  • account access status
  • identity and representation constraints

Response classification

Classify the item and expose reasons for escalation or holding.

  • response category
  • urgency
  • sentiment or tone note
  • intent summary
  • relationship commitment involved
  • pricing statement involved
  • personal or sensitive information present
  • recommended action
  • confidence
  • unsupported-claim flags

Draft and review

Prepare a bounded draft and a reviewable receipt without sending or publishing.

  • draft text
  • proposed subject or post title
  • recipient or audience
  • attachments or linked records
  • route verification result
  • required reviewer
  • review deadline
  • approval state
  • hold reason
  • revision note

Accessible state contract

  • Every field requires a visible and programmatic label.
  • Required and optional fields must be stated in text.
  • Invalid entries require an actionable message linked to the field.
  • Blocked and Held states remain visible without relying on color alone.

Supporting documentation fields

These fields come from the docs_urls lane and remain separate from the primary operating form.

Response context

Identify the response and preserve its source boundary before interpretation.

  • response record ID
  • source locator
  • received-at timestamp
  • channel or route label
  • account or contact reference
  • linked world packet or outreach item
  • source SHA-256 when available
  • visibility state

Response classification

Record a bounded interpretation without inventing intent or relationship history.

  • classification: interested, question, objection, decline, referral, logistics, spam, unclear
  • confidence: high, medium, low
  • specific claims observed in source
  • requested follow-up, if explicitly stated
  • unresolved ambiguity
  • relationship-history evidence reference

Draft action

Prepare a reviewable next action while keeping external effects held.

  • proposed action: no reply, draft reply, request clarification, route to owner, hold
  • draft text
  • pricing statement present: yes/no
  • relationship commitment present: yes/no
  • account-access request present: yes/no
  • reply deadline
  • human reviewer
  • approval state

Review receipt

Make ownership, gates, and disposition inspectable.

  • reviewer identity
  • review decision: needs review, approved locally, held
  • decision timestamp
  • reason for hold or revision
  • source records consulted
  • next review date
  • revision identifier

Required or proposed record references

No record existence is asserted by this documentation page.

  • Source-linked world packet
  • Outreach queue item
  • Account dossier
  • Contact history
  • Response classification
  • Draft message
  • Human review receipt
  • Source lock and provenance metadata
  • job:wick:response-triage
  • source-linked world post or response record
  • outreach queue item
  • response classification
  • account dossier or contact history when referenced
  • draft message
  • approval receipt

Sources and evidence

These pointers bind the page to evidence. They do not grant authority or collapse verification into deployment.

  • agents/index.html#wick
  • source_record:job:wick:response-triage
  • observed_native_contract:records
  • observed_native_contract:pointguard
  • observed_native_contract:deadlines
  • app_route:/app/notebook/messages/
  • app_route:/app/notebook/approvals/
  • app_route:/app/notebook/agent-logs/
  • app_route:/app/notebook/field-guides/
  • Observed native contract: Notebook records preserve canonical IDs, provenance, revisions, lifecycle, tags, links, attachments, and record revisions.
  • Observed native contract: PointGuard is a persistent cross-app context surface; specialist apps remain execution and canonical-record owners.
  • Observed native contract: current GuthHub app routes are local prototypes or indexes and provider, credential, database, customer, publication, and production effects are held.
  • App route: /app/notebook/messages/
  • App route: /app/notebook/approvals/
  • App route: /app/notebook/agent-logs/
  • App route: /app/pointguard/